Broadband Development Conference

Angela Siefer

NDIA, Executive Director

Since earning her master’s in sociology from the University of Toledo in 1997, Angela has been in the field we now call digital inclusion. Starting with setting up computer labs in underserved areas and managing local digital inclusion programs, Angela’s first-hand knowledge led her to consult for the US Department of Commerce and testify four times before Congress. In 2015, Angela saw that the growing field needed its own place to build best practices and community, so she founded the National Digital Inclusion Alliance, which advances digital equity by supporting community programs and equipping policymakers to act. Angela serves on the Board of Directors of the Schools, Health & Libraries Broadband Coalition and on the Board of Directors of the FCC's Universal Service Administrative Company (USAC), representing low-income consumers. Government Technology Magazine named Angela one of their Top 25 Doers, Dreamers, and Drivers of 2019. In 2023, Google.org named her one of its seven worldwide Leaders to Watch and the Institute for Digital Inclusion Acceleration bestowed on her the Impact Award. In 2024, Public Knowledge awarded her the Internet Protocol Award. Angela works tirelessly to connect and uplift the digital inclusion community to address the pressing needs for affordable internet access, devices, and digital skills training for all.

Through relationship building, high-profile speaking engagements, and interviews with news outlets, including the Washington Post, Forbes, and NPR, Angela has been key in building awareness and advocating for billions of dollars to move the digital equity movement forward.

All Sessions by Angela Siefer

10:15 am - 10:45 am
Governors Square 15

Broadband Adoption Strategies

Building the infrastructure is only half the battle in broadband: to sustain that network, you need subscribers. Whether it's making the case to older adults to use telehealth, helping local entrepreneurs bring a small business online, or letting parents stay in touch with their children's schools, potential subscribers need to know the why and the how.

That’s where digital inclusion programs come in, helping community members see broadband’s value in their day-to-day lives and teaching them how to use it safely and effectively. Join digital inclusion experts to discuss on the ground knowledge of barriers and best practices to broadband adoption. We’ll cover affordability, digital skills, safety and security, and digital confidence – all through looking at real examples that can provide a roadmap to drive broadband adoption in your community.

3:00 pm - 3:30 pm
Governors Square 14

If You Build It, They Won’t Necessarily Come: Acquiring and Keeping Subscribers Through Broadband Adoption Strategies

Building the infrastructure is only half the battle in broadband: to sustain that network, you need subscribers. Whether it’s making the case to older adults to use telehealth, helping local entrepreneurs bring a small business online, or letting parents stay in touch with their children’s schools, potential subscribers need to know the why and the how. That’s where digital inclusion programs come in, helping community members see broadband’s value in their day-to-day lives and teaching them how to use it safely and effectively. Join digital inclusion experts to discuss on the ground knowledge of barriers and best practices to broadband adoption. We’ll cover affordability, digital skills, safety and security, and digital confidence – all through looking at real examples that can provide a roadmap to drive broadband adoption in your community.