Broadband Development Conference
Fiber Broadband Association, CEO
Gary Bolton is President and CEO of the Fiber Broadband Association (FBA), the largest industry association dedicated to advancing all-fiber-optic broadband networks.
Prior to joining FBA, he held senior executive roles at both venture-backed technology startups and large publicly traded companies, with leadership experience spanning marketing, product line management, and public policy.
Gary also served for 12 years as an adjunct professor of business administration and management science at the University of Alabama in Huntsville. He holds an MBA from Duke University and a Bachelor of Science in Electrical Engineering from North Carolina State University.
Network performance is no longer measured solely by speed tests—it is measured by customer trust.
Today's highest-performing broadband providers understand that resilient, intelligent network infrastructure is directly connected to customer experience, Net Promoter Scores (NPS), and long-term subscriber loyalty. Every outage avoided, every service issue resolved before the customer notices, and every meaningful customer interaction strengthens a provider's brand while reducing costly churn.
