Broadband Development Conference
Performance Culture Consulting, Managing Director
Calen has 15 years of experience in telecom, cable, and Lifeline/ACP, and serves as Co-Founding Managing Director at both Community Outreach Partnerships and Performance Culture Consulting. In addition to his background in leadership and sales operations, he is a thought leader in distribution, compliance, and go-to-market strategy, with a proven track record driving customer acquisition for Fortune 100 companies. A certified business coach and sales trainer, Calen is passionate about elevating sales operations and advocating for collaboration across the industry. He currently serves on the National Lifeline Association Board and Co-Chairs the National Agent Coalition.
Building the infrastructure is only half the battle in broadband: to sustain that network, you need subscribers. Whether it’s making the case to older adults to use telehealth, helping local entrepreneurs bring a small business online, or letting parents stay in touch with their children’s schools, potential subscribers need to know the why and the how. That’s where digital inclusion programs come in, helping community members see broadband’s value in their day-to-day lives and teaching them how to use it safely and effectively. Join digital inclusion experts to discuss on the ground knowledge of barriers and best practices to broadband adoption. We’ll cover affordability, digital skills, safety and security, and digital confidence – all through looking at real examples that can provide a roadmap to drive broadband adoption in your community.
