Paolo joined NDIA in summer 2020. He began his career in public library education and outreach in 2013, first in Cleveland and most recently at the New York Public Library. He has worked with the Mozilla Foundation and a cohort of practitioners and advocates to develop a Web Literacy toolkit, and he has served as a panelist at the American Library Association Annual Conference to discuss digital literacy. He received his master’s in library and information science with an emphasis on data visualization and user experience from the Pratt Institute. He is an advocate for access equity in a variety of spheres, including transportation, housing, and of course, broadband. He lives in Brooklyn with his houseplants.